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Terms and Conditions

Welcome to himalaya.bg web shop. If you continue to browse and use this website you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ayurveda Chance Pvt. Ltd. relationship with you in relation to this website.

The owner of this website is Ayurveda chance Pvt. Ltd., whose registered office is:
32, Ami Bue Str., Sofia

Bulgaria

Our company name is Ayurveda Chance Pvt LTD. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1.POSTAGE PACKAGING & DELIVERY

We ship all products from our warehouse in Sofia, Bulgaria. We deliver goods only wihin Bulgaria.

Most of our orders are delivered within 1-2 days. We submit the orders for shipment to Speedy Courier Company within our working time: Mon-Fri: from 9 a.m.until 3 pm.

2.PAYMENT

Payment of the orders is cash on delivery. 

3.PRICING

All prices shown on the website are in Bulgarian lev and include 20% VAT with no delivery charges included. Delivery charges are displayed separately in your order form.  

4.RETURNS, REPLACEMENTS & CANCELLATIONS

If you receive damaged or defective goods from us we will offer you a full refund or replacement, provided the goods are unused and in their original packaging.

Return address:
Ayurveda Chance Pvt. Co.

32, Ami Bue Str.,

Sofia

Bulgaria


You should return the goods within 14 days of the date of delivery. Please provide a copy of the delivery note. We will reimburse the cost of the item, unless you request a replacement. If you request a replacement for returned items you will not be charged again for delivery. All replacement items are shipped via standard delivery.

For hygiene reasons we are unable to offer a refund or exchange on any opened product.
If you wish to cancel your order, please notify us at ayurveda@ayurveda.bg . Please quote your order ID.
Under the European Union's Distance Selling Regulations, you have the right to cancel your order with us, in writing, from the time of ordering until 14 days after receipt of the items. We will happily refund unwanted items provided they are in a fully resalable condition. If they are not returned in a fully resalable condition or the packaging is damaged, we reserve the right to refuse a refund on the items.
We will reimburse the delivery cost of sending the items to you if they are simply unwanted.

5.COMPLAINTS

Please call us at +02)951-65-99 or email us at ayurveda@ayurveda.bg to discuss any issues or concerns you may have with our products or services.

6.PRODUCT INFORMATION

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

7.PRIVACY POLICY

Your visit to our website and your use of any of the services or features we provide is subject to the terms and conditions of our Privacy Policy >>

8.PRODUCT INFORMATION

Information and products on this website are not intended to diagnose, treat, or prevent any disease or health condition.